shop smart
Best & worst appliance stores Australia: JB Hi-Fi, Kmart & more
From The Good Guys and Kmart to Bing Lee and JB Hi-Fi, over 3500 shoppers have weighed in on the best electrical appliance retailers in Australia.
data privacy
Bunnings facial recognition program ruled illegal
Latest reviews
-
Shopping
Appliance stores -
Money
Contents insurance -
-
Home and living
Chest and upright freezers -
Electronics and technology
TVs -
Home and living
Washing machines -
-
Home and living
Automatic espresso machines
Become a CHOICE member
Join a community of 400,000 who buy smarter and support a fair deal for all Australians.
Reviews you can trust
Easy side-by-side comparison
Personalised consumer help
Support positive change
Already a member? Log in
Latest stories
-
Real estate agency doxxes tenant after negative review
In a case that ended up with the OAIC, a real estate agency published a renter's personal information in an act of retaliation. -
Do your TV and soundbar need to be the same brand?
While you don't need to pair your TV with a specific soundbar, there are advantages to keeping things in the same ecosystem. -
The worst products of 2024
These duds and disappointments are some of the poorest performers our experts have seen over the past year. -
Home and contents insurance policies to avoid
Looking for home insurance or reviewing your existing cover? CHOICE experts advise you to avoid these bad-value policies. -
How to save money on your air conditioner cooling costs
These expert tips will help you keep a lid on your electricity bill all year long.
Don't buy a dud in the sales.
Get your free guide
and know the products to avoid
Black Friday sales
-
TVs to avoid buying
Don't get stuck with a dud telly – our lab tests reveal the ones not to watch. -
Is Black Friday the right time to upgrade your kitchen appliances?
What to consider if you're thinking about grabbing new kitchen gadgets in the Black Friday sales. -
Washing machines to avoid buying
Need a new machine? Avoid these washed-up top and front loaders that rated lowest in our lab tests. -
Should you buy an Ikea mattress?
The pros and cons, plus the best Ikea mattresses we've tested. -
Wall ovens to avoid buying
It's the hero of your kitchen, so you need a wall oven that's up to the task. Steer clear of these not-so-hot models.
Take action
Sign the petition to rein in facial recognition
You don’t have to hand over your fingerprint to buy groceries, see a show, or have a pub meal, so you shouldn’t have to hand over your “faceprint” either. Big businesses should keep their hands off your sensitive biometric data – which is why we’re calling on the government to pass a new law to stop facial recognition technology running rampant. Add your name now.
Life admin
Handy tools and comparison services from CHOICE
2024 Shonky Awards
-
Meta – for failing to protect Aussies from scams
The Shonky Award for... failing to protect Aussies from scams. -
NIB – for squeezing single parents
The Shonky Award for... squeezing single parents. -
Daily Juice Co – for proving it is easy to be green
The Shonky Award for... proving it is easy to be green. -
Acerpure Clean Lite Cordless Vacuum – for being the worst stick vac we've ever tested
The Shonky Award for... the worst stick vacuum we've ever tested. -
GroundingWell Grounding Socks – for making unearthly promises
The Shonky Award for... making unearthly promises.
Making change together
How you've helped us make things fairer for Australians
Learn more-
FEB 2024
Support for Youpla/ACBF victims
The Government announces $97 million to the Youpla Support Program to assist some victims. Thanks to ongoing advocacy by First Nations advocates, policyholders, and community organisations.
-
DEC 2023
Win for fairness in financial advice
The Government announces that the best interests duty for financial advisers will stay in place, following advocacy to keep it by CHOICE and other groups. The rule ensures customers get helpful advice of a high standard.
-
DEC 2023
Coles refunds thousands of customers
Following our complaint to the ACCC about Coles' false 'locked' price claims, the supermarket apologises for raising prices of 20 products before the end of promotional periods and refunds thousands of customers.
-
SEPT 2023
Stronger renters’ rights in Vic
After a CHOICE report exposing invasive rent-tech, the Victorian Government commits to strengthening renters' rights, including restrictions on personal information collection and retention.
-
SEPT 2023
Bank execs on notice as new rules pass
New legislation, the Financial Accountability Regime (FAR), passes. Once in force, the rules will hold top executives accountable for misconduct by banks, super funds or insurers. They are backed up by strong penalties.
-
AUG 2023
Qantas backs down on COVID credits
Qantas removes the expiry date on credits for customers who had flights cancelled due to COVID, and allows them to ask for a refund. This follows our campaigns on travel rights, including awarding Qantas a Shonky for its behaviour in 2022.
-
JUNE 2023
Win for victims of financial misconduct
A banking royal commission reform passes after decades of pressure from consumer groups. The compensation scheme of last resort will provide compensation for many victims.
-
MAY 2023
Super advocate receives further funding
The Government commits an additional five years of funding to continue consumer advocacy in the superannuation sector.
-
MAY 2023
Consumer protections from scams
The Government commits $86.5 million in funding to combat scams, including the establishment of the National Anti-Scams Centre.
-
DEC 2022
ACCC takes action on shonky Bloomex
Following its 2022 Shonky Award, Bloomex is taken to court for publishing misleading online star ratings and price representations.
-
NOV 2022
Grieving WA consumers now protected
Funeral operators must now display prices publicly and provide key information without requiring people to meet with a sales representative.
-
OCT 2022
New fines for breaching consumer rights
Companies who harm, mislead or deceive consumers will face up to 5x greater penalties. For the first time ever, companies who rely on unfair contract terms will also face penalties.
-
OCT 2022
Timeshare taken to task
Ultiqa will pay a $900,000 penalty for breaching financial advice protections for consumers thanks to action from ASIC. We raised the alarm in our super complaint in May 2021.
-
SEPT 2022
A ban on binary options
These dodgy financial products share many characteristics with high risk gambling. CHOICE supported a ban to prevent consumer harm, and ASIC has extended that ban until 1 October 2031.
-
AUG 2022
South Australia joins school banking ban
Private banks are banned from school banking programs in South Australia, joining Victoria, NSW, Queensland and ACT state governments. We awarded Dollarmites a Shonky in 2018.
-
Buy smarter
The tools you need to find the best brands, avoid poor performers and get help when things go wrong.
-
Make a difference
Our members are at our heart, funding our independent product testing, journalism and campaigns.
-
Connect and belong
Join a community of thousands where you can share ideas, get advice and make positive change.