Kate worked at CHOICE from 2016–2024. She initially joined as a fact-checker and verifier – a role in which she was able to transfer her skills from her previous career in academia and qualitative health research to ensuring CHOICE publishes the highest quality information and data.
She then spent three years with the Money and Travel team working behind the scenes as a data analyst on insurance comparisons and articles. She was proudly part of the team that built CHOICE's independent and comprehensive health insurance comparison tool that has ensured thousands of Australians have the right level of health insurance cover without getting ripped off.
During her time with the Money and Travel team, she led the digital transformation of data collection for our insurance comparisons by implementing robotic process automation – a change necessitated by the rapid transformation of insurance along with other financial services. In that role, she saw firsthand how businesses are using increasingly sophisticated technologies to design, personalise and price their products and services – and not always to the benefit of their customers.
That's why she went on to take on the role of consumer data advocate in the Consumer Data team.
Before CHOICE, she worked as an academic at the University of Technology, Sydney where she gained a Doctor of Philosophy. She also has a Bachelor of Arts from the University of Tasmania, with First Class Honours from the University of New South Wales.
You can connect with Kate on LinkedIn.