BrandExpand to view more details.
List of brands we tested in this review.
PriceExpand to view more details.
Price as of May 2021 in AUD for standard VPN plans. Yearly price is rounded to the nearest dollar and converted from USD to AUD where necessary. Higher-priced plans may offer more options.
enter value/s in increments of 1 between 55 and 233
Auto server selection
Client software selects the best performance server automatically.
Whether the program reconnects automatically in the event of interruption.
Stealth option in standard plan
Stealth mode allows the VPN to mask traffic so it appears as regular HTTPs traffic, to stop the VPN use being blocked. We look at whether this is available in the standard plan.
Router install supported
Whether or not you can install the VPN on your home router to protect your entire network rather than just install on and protect individual devices.
Performance score is calculated from the VPN speed discrepancy – the difference in download speed between using the VPN compared to not using the VPN. Measurements are averaged from multiple tests. The reference measurement (download time without a VPN connection) is taken immediately before measurement with the VPN connected.
enter value/s in increments of i between 73 and 97
Ease of use score
Ease of use score comprises initial account set-up experience (20%), installation and set-up (10%), software functionality (30%), ease of switching servers (10%), and the clarity and intuitiveness of the user interface (30%).
enter value/s in increments of i between 59 and 82
Ease of service cancellation score
We look at whether you need to actively cancel the service, or otherwise the ease of cancellation including the number of steps required, whether you have to contact the supplier and how prolonged or confusing the process is.
enter value/s in increments of i between 25 and 100
Customer support score
Evaluated by querying each vendor and scoring them for the content and timeliness of the response, plus how easy it is to cancel the service.
enter value/s in increments of i between 63 and 88
Included in this review
- Overall score
- Performance score
- Ease of use score
- Ease of service cancellation score
- Customer support score
- Discrepancy in speed using VPN (percentage)
- DNS leak test (Windows 10)
- Default VPN protocol
- DNS leak protection option
- DNS leak protection default setting
- Number of user devices supported basic paid plan
- Router install supported
- VPN data logging policy (claimed)
- Personal details requested during signup
- Kill switch disconnection protection
- Good points
- Bad points
- Price (annual plan)
- Price monthly
- Free trial available
- Free trial or service limitations
- Accepts cryptocurrency
- Mobile app included in price (Apple/Android)
- Accepts PayPal
- Unlimited data
- Auto-renews subscription
- Australian servers
- Encryption enabled by default
- Default encryption type
- Auto reconnect
- Auto run on Windows startup
- Auto connect when app started
- Stealth option in standard plan
- Auto server selection
- Stealth option in premium plan
- Speed test to determine best server
- Malware protection option