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Video chat app reviews

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Last updated: 22 October 2021
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Checked for accuracy by our qualified fact-checkers and verifiers. Find out more about fact-checking at CHOICE.

Our experts test and review the latest video chat apps from Zoom, Skype, WhatsApp, Facebook, Apple and more to help you find the right choice for your next online get-together or meeting. Through our independent and rigorous testing, we provide information to show:

  • which app has the best video and sound quality
  • which apps are easiest to use
  • which apps use the least data
  • which services make it easy to cancel your account.

We also cover whether the apps are supported by Android, iOS, MacOS and Windows, note important features, and highlight any limitations such as the maximum number of simultaneous users and whether there's a cap on call duration. We test the free versions of these programs but also record features available in the paid versions where applicable.

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Though we provide information on security and privacy claims, we don't conduct security and privacy tests. These aspects aren't scored.

Our interactive comparison tool helps you easily compare the pros and cons of each app and our Recommended list lets you see at a glance which app gives you the right mix of performance and ease of use.

  • Need a new laptop for group video conferencing? Check out our laptop reviews.
  • Current smartphone not up to the task of video chat? Find a new one with our smartphone reviews.
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    Brand

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    List of brands we tested in this review.

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      Member only

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      Overall score

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      This overall score is made up of performance (audio and video) score (50%), ease of use score (40%), first use score (5%), and cancelling account score (5%).

      enter value/s in increments of i between 50 and 87

      Ease of use score

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      Our tester looks at the various aspects that help make a video chat hassle free, including the ability to easily mute yourself, mute others in the video chat, use the app while working on something else and change the video layout grid.

      enter value/s in increments of i between 50 and 90

      Pricing model

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      Free and freemium (paying for more features) are typically the available models of popular software. We test the free versions.

        Participant limit

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        The maximum number of people you can have in the chat.

        e

        enter value/s in increments of i between 8 and 100

        Included in this review

        Members-only access
        • Recommended
        • Overall score
        • Performance score
        • Ease of use score
        • First use score
        • Cancel account score
        • Good points
        • Bad points
        • Pricing model
        • Data usage for 30 minutes in MB
        • Android
        • iOS
        • iPad OS
        • Windows
        • Mac OS
        • Linux
        • Web browser support
        • Supporting app
        • Speaker highlighting
        • Share screen
        • Virtual backgrounds
        • Fun filters
        • Games
        • Layout control
        • Share files
        • Transcripts
        • Record meetings
        • Host capabilities
        • Hand off to other device
        • Participant limit
        • Maximum on screen
        • End to end encryption
        • ID required
        • Minimum Android
        • Minimum iOS
        • Minimum Mac OS
        • Windows minimum
        • Hosting location
        • Privacy policy

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