Skip to content Skip to footer navigation

Your rights


When it comes to knowing your rights as a consumer, and defending them, CHOICE has your back.

couple shopping

If there's something strange … in your shopping bag … who you gonna call? CHOICE has been busting consumer traps for years by offering advice on everything from lay-bys, warranties and store finance, to how to make a complaint. Our reviews, tests, information and buying guides also make sure you're up to date with the latest consumer laws so you're fully protected when you hit the shops. Because bustin' cons makes us feel good.

Product Groups

Make a complaint

Make a complaint

  • 5 Articles

Your rights

Your rights

  • 73 Articles

Related

Ethical buying and giving

Is your money going to a good place?

Advertising and marketing

When it comes to convincing you to buy, brands have many tricks of the trade.

Consumer rights and advice

Got an issue with a product or service? From refunds to repairs, unfair contracts to making a complaint, our guides are a great place to start. 

Back to top

CHOICE Community

Follow us

First Nation flags

We at CHOICE acknowledge the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. CHOICE supports the First Nations people's Uluru Statement from the Heart.

In our role as a consumer advocate, CHOICE may publish opinions of the general insurance market, with the intention of improving general insurance for Australian consumers. In addition, ACA Insight Pty Ltd (AFSL 550139) (ACA Insight), owned by CHOICE, provides any general advice on general insurance products. This advice does not take into account your objectives, financial situation or needs. Consider the appropriateness of the advice before acting on it. Read the Product Disclosure Statement relating to any insurance product before making a decision to buy it.