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Appliance store reviews

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Last updated: 21 November 2024
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Checked for accuracy by our qualified fact-checkers, verifiers and subject experts. Find out more about fact-checking at CHOICE.

Our survey results reveal the instore and online shops for buying electrical appliances. We asked over 3500 CHOICE supporters for their opinion on whether they are satisfied with various retailers in Australia, including Myer, JB Hi-Fi, Harvey Norman, E&S Trading, Amazon, Appliances Online and more.

Retailers are listed twice if there is an online and brick-and-mortar version of the store.

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  • Range of products & brands available
  • Value for money
  • Ease of use of website
  • Payments options
  • Delivery
  • Return process
  • After-sales service
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Brand

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List of brands we tested in this review.

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    Member only

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    Online store

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    Some stores you can only access online, and some have a brick-and-mortar store in addition to this.

      Physical store

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      Some stores you can only visit in person, and some have an online store in addition to this.

        Shop Ethical rating

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        Shop Ethical rates the environmental and social impact of the company using independent sources. Ratings range from A for the best to F for the worst. N/A means not applicable, where there is not enough information on the ethics of a company to assign a rating.

          Included in this review

          Members-only access
          • Deals Specials and Discounts
          • Level of details on products
          • Nationally available
          • Number of respondents
          • Online customer service
          • Store appearance and layout
          • Range of products and brands score
          • Value for money score
          • Customer service score
          • Delivery score
          • After-sales service score
          • Website ease of use score
          • Payment options online score
          • Returns process online score
          • Overall score
          • Recommended
          • Shop Ethical rating
          • Carbon neutral

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