This is a joint submission of 19 consumer and advocacy organisations and led by the Consumer Policy Research Centre.
Unfair business practices cost people time, money and wellbeing, and erode trust in markets. While the existing legislative framework addresses some extreme forms of exploitation, it remains insufficient to counter the nuanced and systemic nature of unfair practices, particularly in the digital age.
This submission represents combined efforts and consistent perspectives from the consumer sector. It builds on our past submissions to Treasury, which identified more than 50 examples of unfair business practices that harm consumers and should be captured by reforms.
Download the report (PDF)
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